Mich from Toronto

I started getting red spots several months ago and was in complete denial that there was a chance it could be bed bugs. After consulting a dermatologist I had to face the truth. I checked Homestars and seeing Muhammad's raving reviews I called. My phone call was returned within 10 minutes, and Muhammad made an appointment to come the next day. He came the next day right on time and within minutes showed me that my couch was infested. The couch was old and it was decided that getting rid of the couch would be more cost effective than treating it. Muhammad helped my partner and I carry it out to the curb (it was large and awkward) wrapped in a protective plastic as to not rile up the bugs. We made an appointment for him to come the next day. The way Muhammad spoke of the bugs and his work, I knew hew took pride in what he did and I respected that. When he told us the price, it was higher than I had anticipated, but I knew he would do a good job. When it comes our health and home we want to pay for the best, and we knew Muhammad was that. That evening my partner ended up in the hospital due to unforeseen health issues. I was unable to be at the house the next morning to let Muhammad in. He was due at 11am and I, very conveniently, texted him telling him we could not keep our appointment. He returned my call in the morning and was completely understanding of my situation. He went out of his way to make sure he was available to me the next day. My mother in law was at the house to help him and let him in. We didn't get a chance to prepare the house and helped my MIL get it ready. When I came by later in the day I was so pleased with Muhammad's work. He was very careful with our belongings, respectful of our space, and didn't miss a thing. When Muhammad fetched me when he finished I had just gotten some news about my partners health and was in tears. He stood with me and talked about what had happened. It was such a strange time for my family and to have a stranger involved could have been painful, but Muhammad was a comfort. He has already followed up and has made communication open and available if we have more questions. If you are dealing with the pest of bed bugs Muhammad is the man to call, 100%. No need to look elsewhere.