I won't recommend alexander brown and associates. He was Mr Nice guy when he came for estimation. He wont come back to finish the touching ups he missed a lot of spots. Not a professional painter. I paid him cash and he never provided me with receipts. Dave likes to take advantage of consumers. He is not a professional painter.
- Approximate cost of services:
- $790.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
I'm sorry that this client feels this way. The paint job in his house was done quickly and efficiently and was verified as done and complete by both the father and adult son who scrutinized every inch of the work. We did a complete walk through (the three of us) and all touch ups were done. Once they were satisfied they paid me in cash hoping to avoid the taxes. I issued them a paid invoice by email. The son took to calling, texting and threatening me several times a day for the following weeks complaining that there were so many misses in the paint job. I offered to return and take a look as soon as I could. The calls and texts continued to a point where I did not feel it was a good idea to return.
These clients were totally satisfied when they paid me at the end of the job so I'm not sure how things turned after that. I tried everything I could do despite the threats.