graymo12

Other people I spoke to paid between $2000 & $5000 for similar service. They didn't give me a written estimate, but verbally quoted me $4-5000. They removed 1/2 of wall in entire basement, only 3 rooms flooded, ruined carpet upstairs & wouldn't pay to clean (which didn't remove stains)or replace carpet, took antique dressers and hope chest and other items -these items were NOT damaged nor were they in the dumpster used for hauling damaged items. They promised me a cdrom with pictures of everything they packed up and everything that was damaged & thrown into the dumpster - I never received this cd although I asked several times _ I guess they knew they couldn't explain the missing items, better to just ignore me. They suggested I get an estimate for the cost of replacing the carpet, then they finally sent a very aggressive person out to measure carpet for replacement, who refused to give me an estimate of cost for comparison to the estimate I got - he said he was instructed not to, then no one from Platinum would not return phone calls or respond to letters - they just disappeared!