Rochelle from Port Coquitlam

Our dishwasher wouldn't turn on, and Warren was able to come out the same day to have a look. Despite a really challenging installation, Warren was able to isolate and identify the problem very quickly. The part needed to be ordered from the USA, and he took care of that, and came back to install it almost immediately after it arrived. He is personable, reliable and trustworthy, and I have no problem recommending him for any appliance repairs.

I cannot say enough good things about this company. Brad sets a whole new standard for the home repair industry. His response times are phenomenal - the first time we had an issue with our door was 7 years ago, and he was at our door within the hour. This time, we phoned him at 8pm, and he was here at 8:30 the next morning. His workmanship has always been top notch, and the prices are super reasonable (we got a spring replacement in 2011, and when the 2018 replacement had to be done, it was exactly $20 more than in 2011). I have found Brad to be honest and trustworthy, exactly what you need in any type of repairman. To top it all, Brad is a really nice guy - easy to chat to, warm, and personable. You don't need to look further for a garage door repair guy.

We needed pot lights and undercabinet lighting installed in our kitchen, and 2 chandeliers moved. Our Craigslist electrician left us high and dry after booking the job with him. 2 Weeks of waiting for a return phone call or text from him had me scouring HomeStars for a reputable company. I'm very glad I found Robert Redford. I appreciated the professional manner in which I was treated. The phone was answered by Robert himself, he patiently listened to my woes, was able to give me an estimate immediately based on some careful questioning. There was no pressure to commit - in fact, he encouraged me to talk it over with my husband and get back to him. We gladly accepted his estimate - it was slightly more than the "no-name" brand electricians, but not substantially so, and absolutely reasonable. You get what you pay for. It was astounding that we were speaking at noon on a Thursday, and he was able to have one of his guys at my house first thing the next morning. Paul was quite punctual, and very friendly and knowledgeable. We had some challenging wiring, and he was able to negotiate his way around all the obstacles and challenges. Our constructive feedback to the company would simply be to remind their employees of the need to have positive attitudes. Customers (especially ones like me harrowed after a complete kitchen reno!) look to the professionals to reassure us that they would be able to handle whatever situation arises, and to give us some advice based on their own extensive experience. It's not always wise to tell a customer all the things that could go wrong... The work quoted was for 8 hours, but it took 10 hours to complete. We still thought that was reasonable. The estimate for the materials was spot-on. I would recommend Robert Redford Electrical without hesitation.