Ian from Newmarket

We had a great experience at the store in Newmarket. Sankeeth was great during the quoting and measuring process and was very accommodating to help us determine the product we needed. We were advised to hold off choosing the stair runner until after the hardwood was installed so we could pick the best colour to suit. This was an excellent suggestion as we went with a much darker colour than we were initially thinking. The hardwood installers were excellent and accommodating to come on both a Friday and a Monday to allow us time to move furniture in between as we were short space to move the furniture out of the way. They cleaned up well and were very helpful to come back and make some minor adjustments to our staircase railing which had to be removed to install the floor. As an added bonus Ben from the store gave us a free floor duster and told us we would get an unlimited supply of floor cleaner. I would definitely recommend using Floors DirectNorth for both their pricing and service.