Reviews

10/10

I had contacted Jason last winter when I noticed some leaking from my flat roof. He gave me a quote which was reasonable, but I decided to get a patch job done at the time from another roofer to save a few bucks. That apparently didn't do the trick so I contacted 5 roofers to replace the roof once and for all. I was concerned about insulating the roof while it was being exposed anyway, and Jason was the only one to even talk about alternatives to standard sheets of insulation. He referred me to an insulation specialist (Call-Rich Eco Services) who I also contracted to install cellulose insulation. Jason and Call-Rich co-ordinated the work while I was on vacation in Cuba and got the job done on time. What impressed me most was the insulation recommendation. By my calculations the extra money spent for the insulation will be well worth it and with the gov't credits, I'll make a lot of it back. Jason was very informative and walked us through the project step by step and didn't push to get it in the production schedule like some of the other roofers. Highly recommended and very reasonably priced.

Approximate cost of services:
$10,000.00
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10/10

Having lived in our 95 yr old house in Swansea for 3 years, we had a drain backup problem fixed a month after moving in by another popular plumbing company. They replaced the outside p-trap and installed a new clean out (PVC). A few weeks ago, the drain backup issue came back. I called the original drain company to take a look again and while they did the camera inspection for free, they asked me where the second clean-out was which they installed, but obviously covered up 3 yrs ago. They gave me a quote which invloced replacing the clay pipes under my basement that had some tree roots that had penetrated the pipe. Their repair involved tearing up the finished basement for the entrie length. For a second quote, I called Drain Works and Mike Dunn and crew came the next morning (early). Mike did a scan which was way brighter which confrimed the tree roots but he explained the issues in much more detail. For the repair he offered a temporay option and the long-term option. The long-term options involved replacing the clean-out properly and isntead of digging the entire basement, only a couple of tiled areas. I selected Drain Works because because their repair would not have been as destructive, they explained things well and they were cheaper. I liked the original drain company, but after the partially incorrect work they originally did, I would have expected them to give me a better deal - they were still more expensive! The actual work by Mike and crew was great. They left the basement clean, kept me informed throughout and finsihed the job in 2 days only. Now my drains are all updated and hopefully won't need to call Drain Works again, but I'l surely recommend them for anyone that needs the same work.

Approximate cost of services:
$8,000.00
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Company Response

**Thanks BD** We appreciate your review. It is nice to know that you were satisfied in all aspects with the service you received from DrainWorks. We certainly do look forward to being the plumbing and drain service providers you can rely on. Also, thank you in advance for any referrals you make on our behalf.