We had a number of errors in our installation and we were not notified prior to the installation about the changes and we were sent incorrect items. We were also not serviced in a timely fashion after the installation was finished.
- Approximate cost of services:
- $14.00
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- Company Response
This order consisted of one large window (38" x 71") with a smaller window on either side, all stacked above a front entry door system. The large piece of glass was ordered from a supplier, who manufactured it with a low-e of a different color. We do take responsibilty.
Several attempts were made to schedule a convenient service date to replace this unit.