Reviews

9/10

Our inspection recommended increasing insulation in our attic from R20 to R50. In addition, we needed the soffit vents checked and the hatch-door insulated. After several interviews, we chose Howard and Tropical Insulation. Best as I can tell, the work was completed and to the proper amount. To earn a 10, we would have liked a better clean-up job (or at least warning about the debris). Also accurate scheduling would have been appreciated. (They told us the people would come in 2 hours earlier than they were scheduled) Overall, I would recommend Tropical and we would use them again.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review. I will discuss clean up process with my installer to ensure more thorough cleaning next time. When there are cancellations, the installer will then arrive earlier to the next job. We will call the home owners to let them know.

9/10

Since our house is about 40 years old, it was recommended by an inspector to get the fuse-panel changed into circuit breakers. After several interviews, we decided to use Stan from Kronos. He worked with our budget to replace the fuse-panel with circuit-breakers, check the aluminum wiring, add an outlet and provide an ESA. Since he was here anyway, we also asked him to change all of our light-switches and electrical outlets to newer ones. Throughout the process, Stan and his assistant were attentive to our needs. There were some inevitable hiccups along the way, but Stan came in the next morning to try to resolve them. To earn a 10, we would have liked a little more clean-up and fewer hiccups, but generally, all of the electrical works fine. Overall, I recommend Stan and Kronos for electrical work and we would be happy to use them again.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Lawrence, it was our pleasure to work with you in your home. We appreciate your feedback and will make every effort to ensure that the work that we do is up to the customers' standards, including clean up.

Thanks again and we look forward to better serving you in the future