To be clear I could write a novel on the worst customer service and incompetence of Mattamy but I will not bore you with the details. Simply awful service in every department. From the arrogant sales staff who insulted us and gave us false information on the home just to make the sale;from beginning we should have walked away. The sales contract had to be revised multiple times due to incorrect or missing information to which I personally had to spot out. Managing Mattamy departments was almost a full time job. The house was built completely off from what the prints state, there is no communication from them. Upon warranty time they have no showed on appointments have sent rude trades in our home that argue about doing the job correctly and above all have even damaged our property within their visits ! I believe in the 3 strike rule and have come to writing this as they are at about strike 6 now. Be warned once they have your money they do not care.
- Approximate cost of services:
- $550,000.00