Mattamy Homes

Builders
Toronto ON M5K 1G8
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Mattamy Homes
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52%

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Reviews for Mattamy Homes

Average customer rating:
3.9 10 (286 reviews)

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albrant
albrant
1 review Sherwood Park, AB
10/10

Mattamy Homes….. The best !!!

Our extensive home search ended upon the discovery of the spectacular Mattamy Home; quality craftsmanship and customer service! Highly recommend !

Approximate cost of services:
$550,000.00
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Company Response

Thank you for the kind words and recommendation! We're honoured you chose Mattamy to build your home and provide you with an experience worth remembering. Wishing you all the best!

Private User
Private User
Private User reviews Calgary, AB
10/10

Best home build process ever!

From purchase to build and move in was an absolute success! Communication was great as well. Anytime I needed a favour I never got a no. This was my first build and it went better than expected. So happy in my new home. Jason my site builder was also the best! So so helpful and answered all my silly questions and went above and beyond

Approximate cost of services:
$515,000.00
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Company Response

Thank you for the fantastic feedback! It’s great to hear that you felt supported throughout the process, and that Jason provided you with excellent service. Congratulations on your new home!

Emily Duncan  in Sherwood Park
Emily Duncan in Sherwood Park
2 reviews Sherwood Park, AB
10/10

New build

We are so pleased with Mattamy Homes. Our home is everything we couldve hoped for, and more. The experience was a positive one from start to finish!

Approximate cost of services:
$580,000.00
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Company Response

We're so happy to hear this, Emily! Thank you for sharing about your experience, and congratulations on your new Mattamy home.

Private User
Private User
Private User reviews Innisfil, ON
2/10

Owener of Pre-construction

Purchased a preconstruction home and the finishings and workmanship are substandard. Received home, with unfinish floor, ceiling, kitchen, and garage. Horrible experience.

Approximate cost of services:
$540,000.00
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Company Response

Hi there, thank you for taking the time to share your experience with us. Building a home is certainly not a perfect process and, although we strive for perfection each time, it’s not uncommon for a few deficiencies to be present in your new home. We’re sorry to hear, however, that there may be more deficiencies in your home than you expected. Please continue communicating with your Warranty Team for direct assistance with these concerns as they are your best point of contact.

Private User
Private User
Private User reviews Milton, ON
0/10

Bad experience with design studio and customer service

We bought a house with Mattamy recently and got an design studio appointment. At the initial signing of the LOT both sales and design studio mentioned we can customize our home according our choice, but now they are mentioning that we have to go with package just for one small thing in upgrade i.e., if I want a backsplash in the kitchen I have to get a package that includes upgrading entire house. We didnt understand how does it sound its like if you want an airfliter in the car get a new car i.e., completely upgraded.
No one is helpful in atleast solving the problem as a customer we are facing when the sales and design studio employees informed wrong about our design customization.
Design studio manager is not at all taking the responsibility of their misinformation and on top of that she is mentioning there is nothing I could do, I will just correct my employee but you have to go with package.
Why a customer should suffer for mattamy employees miscommunication?
Mattamy isnt really helpful in customer service I think!

Approximate cost of services:
$920,000.00
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Company Response

Hi there, thank you for sharing about your Design Studio experience. We sincerely apologize for any miscommunication that may have occurred during your appointment. If you haven't already done so, please contact your Customer Care Coordinator with your address details so that we may assist you directly. You can find all contact details on our website, here: www.mattamyhomes.com/contact.

Private User
Private User
Private User reviews Nepean, ON
10/10

Amazing house and interior

It was a wonderful experience to buy my house with Mattamy homes. All the communication and dealings were amazing.

Approximate cost of services:
$0.00
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Company Response

Thank you for the great feedback! We're thrilled to hear you had an enjoyable homebuilding experience with us. Wishing you all the best in your new Mattamy home!

Ailia in Toronto
Ailia in Toronto
1 review Oakville, ON
10/10

Pre construction

Purchased a pre-construction from Mattamy and it has been an amazing experience buying for such a reputable builder. Quality products and timely service has been prioritized throughout this whole process. Their customer service to construction team have been amazing in providing detailed information and regular updates. Our PDI list barely had any items which was surprising as normally there usually tends to be a big list of items that need to be repaired/fixed with other builders.

I would highly urge anyone to consider buying a pre-construction Mattamy home.

Approximate cost of services:
$1,100,000.00
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Company Response

Hi Ailia, this is so great to hear! We’re so glad you had a smooth homebuying experience with us and we're proud to know that our staff were there for you every step of the way. Thank you for your kind words, and congratulations!

steven.mingyu.zou
steven.mingyu.zou
1 review Oakville, ON
10/10

Preserve West

We purchased this townhome during the lower price time, its affordable for the brand and location. I didnt expect much as the price is really low. But eventually Mattamy still delivered much beyond our expectations. They are fast, responsive, and their staff just very polite and friendly, always there to help. Now we have our dream home in Canada, our family feel lucky and happy everyday. And of course, I just shared my recommendations to everyone around me, and very proud of ourselves of making decisions to be a Mattamy homeowner. Will definitely choose Mattamy again in the future.

Approximate cost of services:
$1,160,000.00
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Company Response

Thank you for taking the time to share this, Steven! We are so pleased to hear that you and your family are happy in your Mattamy home. We appreciate your kind words and recommendations. Congratulations, and we can't wait to build your next home!

badar_faisal
badar_faisal
1 review Barrie, ON
10/10

Project and Service

We would like to recommend Mattamy homes to everyone especially those who are buying their home for the first time. The staff is so nice and cooperative that you will get answers to all your questions with suitable options available to make better choices for your satisfaction. We are also extreemely satisfied with the excellent and timely performance of one of their staff named Cody. Thanks a lot!

Approximate cost of services:
$500.00
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Company Response

Thank you so much for your kind words, Badar! We greatly appreciate your positive feedback regarding our staff and are so proud to have Cody on our team. We're happy to know that their hard work and dedication have been recognized and that you had a great experience building your Mattamy home. Wishing you all the best!

Private User
Private User
Private User reviews Scarborough, ON
10/10

East Town homes

Perfect new home, my dream condo unit. Nice environment and wide garage. Location is extensive to businesses and traffic.

Approximate cost of services:
$670,000.00
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Company Response

We are absolutely thrilled that we were able to build you your dream home! Thank you for the great feedback, and congratulations!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mattamy Homes

Welcome to Mattamy Homes. One product, lovingly crafted, humbly sold, proudly owned. That's how it all started for Mattamy Homes in 1978.

Mattamy Homes is rigorous about every aspect of community planning. We acquire the land, design the homes, plan the streets, and create the people spaces—the trails, parks, and other community features that bring people together.

Though our organization has evolved, our process remains unchanged in one fundamental way. We continue to keep our eyes, ears, and minds open, continuing to evolve based on what you, our current and future homeowners, value most. All with a lofty goal of creating places that people are proud to call home, while keeping sustainability top of mind.

Mattamy Homes is the largest privately owned homebuilder in North America, with 45 years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of homeownership. In Canada, our communities stretch across the Greater Toronto Area, Ottawa, Calgary and Edmonton. In the United States, the company is represented in 11 markets – Dallas, Charlotte, Raleigh, Phoenix, Tucson, Jacksonville, Orlando (where our US head office is located), Tampa, Sarasota, Naples and Southeast Florida. Head over to www.mattamyhomes.com for more information.

CATEGORIES
Builders
PRODUCTS
Townhomes, Detached Homes, Single Family Home, Highrise, Mid Rise Condo, Attached Homes, Two Story Home, Single Story
STYLES
Modern, Contemporary,
SPECIALITIES
New Urbanism
WEBSITE
https://mattamyhomes.com
YEAR ESTABLISHED
1978
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