On Canada Day weekend the fill valve on one of my toilets started leaking. I also had a couple of leaky bathroom faucets that I had been putting off getting fixed. Having used Mr. Rooter a couple of times before, they were my plumbers of choice to call again. I called and made arrangements for a Monday morning appointment. First thing Monday morning Rick Phillips arrived to assess the issues. After showing him the problem areas, we embarked on a lengthy discussion about repair versus replace. Considering that my toilets were ancient 20 gallon, original to the condo fixtures, it made no sense to waste money repairing them. Same with the bathroom faucets (one was so corroded that it would have to be sawed off). I decided that since he was going to be here anyway, it would be a good idea to install shut off valves for toilets and sinks as well. And finally, to add to the list, I decided to replace the ancient, original shower/tub faucets and spouts. After two very long days, everything got completed (including new metal braided hoses and shut off valves for the washing machine as the hot water tap decided to conveniently break while he was here). In short I got 2 brand new toilets, 3 bathroom sink faucets, 3 bathtub/shower faucets and spouts with retrofit plates, 8 shut off valves, 2 braided metal hoses and 2 shut off valves for the washing machine. It was a lot of work as Rick kept finding "surprises" along the way that required thought and creativity to resolve. Throughout the job, he kept his sense of humour while working diligently and with great expertise (which comes from his many years of experience). I am extremely happy with everything and I appreciate the many tips he gave along the way for taking care of and maintaining things. I will never hesitate to recommend this company to anyone looking for expert plumbers to do the best job possible. You get what you pay for. And thank you Rick, you're the best!!!
- Company Response
Thank you for leaving us a review, we greatly appreciate it. We hope that should a problem arise in the future you do not hesitate to call on us again.
Thank you for choosing,
Mr. Rooter Plumbing