Kevin Beuving from Newmarket

Awful service! Broke my keypad while diagnosing the problem. I took a half day off work for 2nd visit they didn't show up. They pre charged my credit card for a part ( which I didn't sign or enter a pin for) and they wouldn't refund it when I said I wanted to use someone else. They charge $150.00 for a diagnosis which is fine because they said they would credit it to the service if you want it. The problem is getting service after the diagnosis. They didn't show up to the appointment even though the office called and confirmed it that morning. The manager refused to speak to me. They are rude, combative and I wouldn't recommend them to my worst enemy! I wouldn't use them to clean the crumbs out of my toaster!