I received a quote from for pickup, moving and storage and the charges were exactly as specified. I was impressed and trusted the team and didn't bother going through a quote process for the drop off. I wish I did since the moving costs were THREE TIMES what I paid for the first time around. When I called to inquire they told me that the program has changed and was on the hook. To add insult to injury my rather expensive leather Natuzzi sofa was damaged while in storage and I was told that I had to go directly to the moving service that they subcontract to to make a claim for the damage. I do trust the team at Self-Storage, just make sure you get quotes for everything or you may be left with unexpected fees charged on your visa like me.
- Approximate cost of services:
- $500.00
- Company Response
Deart Robert,
Thank you so much for taking the time to share your feedback with us and bringing your concerns to our attention. Please allow us to extend our sincere apologies that your recent experience with All Canadian Self-Storage was not a positive one. Rest assured we take each and every piece of feedback very seriously. If you have not already been contacted please call Stacey (Director of Marketing) directly at 647-988-9315 to allow us to help fix this issue and provide us with the opportunity to restore your faith and regain your confidence and trust in us.