Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This is our 2nd move with this company and we are happy once again. Thank you to all that helped in arranging for our move. The staff were great and easy to work with. All our items were blanketed and material items were plastic wrapped. Thanks once again.

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10/10

Moved on December 29 from Scarb. to Pickering (15 KM ) Mover came on time, as requested, even thought it was the coldest day, temperature was -20 Cel and -26 with wind factor. I had a good team, Mark, Cody, and Keith, they work hard and efficient. Wrapped my furniture,brought hanger boxes and put runners on the floor and tried their best to minimize carpet damage. I was buying and selling and closing on the same day, so it was improtant to rely on the movers, and they met my expectations. The key was delayed and they waited in the truck in the cold weather until the agent brought the key ( 1 hour late) and they did not chareg extra for the wait. I was moving from a 3 bedroom house, so I thought the 24 feet truck would not fit, but they packed it thight and every thing fit, with no damage to furniture. Over all I am very happy and would use them again. The only surprise, is I had to pay GST (~$34), which I was not told about until moving day.

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Company Response

Thank you Mr. Elkhazendar. I am really glad that you were happy with our service. I know personally I had a lot of convincing you and your family during the inhome estimation about our services. I am glad that you now see that everything I told you was correct and took that fear away from you about movers. The only unfortunate part of the day was that you had to pay the GST. I wish this was a charge that we could avoid but unfortuately we cannot do that. All jobs are to have taxes added on. With that being said, I am sure that you understand that aspect of your move. I wish you and your family the very best for 2010 and hope that you are sincerely enjoying your beautiful new home. Regards, Michelle