melissa gordon from Toronto

I've had a few minor problems adding up for a while now, so I called Water Works and Larry came out (he's been here before). He had helpful solutions to all my issues, fixed a few things and helped me better understand other issues - which I subsequently had fixed too. They can be slightly expensive, BUT - you do get what you pay for and it's good, trusted, reliable and educated advice and experience. I'll keep using them.

Found them on Homestars - called up, got through right away and chatted to a lovely and helpful person who sorted my appointment, explained the process and made it work around my childcare - so we could have 8 hours for drying. Daltony came to do the cleaning, he was fantastic! Arrived early, explained the process again - clearly noting everything he would do and at the end we did another walk through where he further explained what was done. Really pleased with the promptness, cleanliness, detail and speed. Price seemed fine too. Many thanks!

After calling first 2 companies on homestars - and never getting through or getting any assistance, I tried WaterWorks and they answered on the first call. Were helpful and friendly and quickly booked someone for my appointment. Larry came out - assessed the problem, it was bigger than we thought - and he offered a good solution. whilst a bit costly, I feel confident you get what you pay for and am confident in the service I received and end result. Larry explained things as he went and also very clean! You'd expect a big mess with drilling and such, but he did a great job at keeping it to a very minimal mess. Will keep using them! Happy customer.