clare from Toronto

I'm posting a follow up review to my roasting of Four seasons last year. I've had to continue to work with them since they are responsible for the warranty on the furnace they originally installed. They have shown genuine interest to attempt to rectify the bad sentiment. Enough so, that I gave them the contract to extent the heating into my new reno. They quoted a fair price and did a really good job of it. The downfall is still communication, but they are working on improving that.

Just terrible customer service. They installed my new furnace OK. I have routinely serviced with them, but their attitude is so rude, and they have just left me stranded for 48 hours without heat. DONT USE THEM! This is unacceptable customer service.