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9/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Five years ago I purchased a hot tub from Polar spas. We loved our hot tub, however the service for the first few years was very frustrating. This summer I was hesitant to request another service call but since i had purchased an extended warranty decided to anyways. This time i very surprised to see how quickly the turn around time was and how polite the service staff were. The new administrator had informed me they had completely reorganized their entire department to serve their clients better. Any company that will promote change to help me out i highly recommend. I now can relax in spa with out any worry. I would definitely go back to Polar Spas.

Approximate cost of services:
$14,000.00
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