Susannah in East York

Keven provided a competitive quote for the work that we wanted done, made recommendations on materials that we would not have known about and had his crew re-do work that we weren't satisfied with (not because it was poorly done, but rather we hadn't communicated our expectations very well.) His workers were polite, respectful of our family (trying to get a 5 month old to nap during construction turned out to be easier than we had feared!) and cleaned up after themselves. This was a very positive first home project experience.

We've used this company twice to deal with a clogged bathroom sink (one year in between clogs.) Both times it was very easy to schedule an appointment, we were given a specific time (rather than a lengthy time frame) and the drain technician arrived punctually. The second time this happened, I requested recommendations to avoid further problems. It turned out that the clog had caused water to pool thus rusting out part of the drain so a pipe had to be replaced. The technician recommended changing the type of plug we use to prevent further clogs and arranged for a plumber to arrive immediately to fix the problem. This sink has been a nuisance for two years but I'm now confident that we will have no further problems. The work done was quick, clean and effective. The only reason I give 4 stars rather than 5 is that I'm not sure that this is the most cost-effective company - I didn't shop around for prices so they may be a bit expensive or they may be reasonably priced, I don't know. I would certainly use them again.