Our brand new hardwood floors were accidentally scratched (16 boards were affected). After much research, I contacted Floors Direct North (Thornhill Office) for advice, and they sent a technician to survey the issue, provide a solution and estimate. We were in the middle of a kitchen/family room renovation and needed the floors completed quickly in order to proceed. Much to my surprise, the floors were repaired within the week. While the price seemed a bit high at first, once I understood what needed to be done, and once I saw the results, it was well worth the cost. The floor looks like new again, and no one can tell which boards were replaced. The technicians were very professional, knew what they were doing, kept the area very clean, and cleaned up afterwords. We are super satisfied.
- Approximate cost of services:
- $600.00
- Company Response
Hi Judy, thank you so much for taking the time to leave the review. You just happened to catch us with a rare spot available and knowing how much you wanted it done it was a pleasure to allocate that spot to you. I'm so happy you pleased with the work and I'm glad you got your floors looking good again. Thanks again, kind regards. Jeannie