Simply Comfort sent 2 of their technicians to inspect my water tank. Todd Keller and Jenarthan Thiru provided a level of customer service that went over and beyond their call of duty. These technicians cared and took the time not only to install a state of the art thermometer but made sure that my billing was correct. Todd took the initiative to correct this mistake with the previous provider. Job well done and very appreciated.
- Approximate cost of services:
- $0.00
- Company Response
Hello Ms. Chiarelli,
Thank you so much for your feedback! We know that your new Nest Learning Thermostat will do wonders to save you money on your gas bills and keep you and your family comfortable. Not to mention that it is almost always a conversation piece!
We have also entered your name into a draw for a $50 Prepaid Credit Card, we will be choosing a winner for every four posts! Stay tuned.If you have any further comments or concerns please do not hesitate to reach out directly.
Best Regards,
Allison
Senior Customer Relations Manager