Rob in Streetsville

We woke up to a major flood in our basement. We were not sure what to do so we called a friend for advice. He recommended Mr. Rooter. We ended up on homestars and read their reviews and called them. Mike showed up and diagnosed the situation. The cool thing was that he put a camera down the drain and we were able to see exactly what the problem was. As he went through the process he answered all of questions. This guy really knows what he is talking about; a real professional. He offered us options and explained each one thoroughly. Because of our extensive lanscaping, excavting was really not an option. We opted for a small (minimal)excavation to fix one spot near the house. We plan on living here for a long time so we also chose an upgrade to replace the remainder of the line without any further excavation. Absolutely amazing. Manny, Neil and the relining crew showed up and inserted a fiberglass liner in the rest of the line. When they put the camera down the line to show us what they did, we had a new drain in place that was smooth as glass. It also came with a 25 year warranty. The best part of the whole thing is they did not disturb any of our lanscaping. I would like to the thank the entire Mr. Rooter team for doing an incredible job and putting our mind to ease knowing that we will not have a sewer back again. Definately a company I would highly reccomend to anybody who has a drain issue. Once again, thanks guys, you are the best.