While I had had positive experiences in the past with this company, today I had a terrible experience with "Josh" who came into fix something for the condo. He was unfathomably rude - I've never been spoken to like that by any service contractor. Among other things, he insulted me, my home my petcare and my housekeeping. It was a terrible experience and I will not let him into my unit again.
- Approximate cost of services:
- $0.00
- Company Response
I would like to apologize for your experience with our service. Here at Firenza Plumbing & Heating Ltd, We always stress the importance to our employees to be professional, neat and courteous to all our clients. We also make sure that if there is an issue with any of the work we do, our management team and owner's always follow up to make sure that our clients are happy. Wishing you all the best and hopefully you can give us another try in the future.