I called them to fix my ice maker/water dispenser and to fix ice build up in the fridge. After charging me $320, and declaring that fixing the icemaker would cost $750 and that I should just get a Britta, he left. The next day, the icemaker started working, the control panel on fridge went haywire and the fridge stopped cooling. After filling out their warranty form and a few phone calls, I have given up as now they will charge me for fixing the fridge they broke. I would never recommend them. Stay away.