We were having a problem with our hot water tank. This had happened in the past and one of the components had to be replaced. The person I spoke with late in the evening was very helpful and polite and made quick arrangements for us to have the tank serviced. The day after we called, the water hearter was heating water again. I explained this to the advisor, Wesley Lloyd, when he called to let me know he would be at our house shortly. He replied that he would come and check it anyway. Sure enough, there was a small problem that he corrected. He was very professional, courteous and pleasant. He explained the problem and how it could be avoided in the future. Very pleased with his service.
- Approximate cost of services:
- $0.00
- Company Response
Thanks very much for choosing Reliance and for sharing your experience. We appreciate your business. ~ Rich