Nick (and Mike) were very friendly, courteous and informative. Had an issue with my Pilot light staying on. The Thermocouple unit was not functioning.... but based on the age of the Fireplace unit, Nick recommended replacing the entire Piot Assembly (3 individual components) to ensure continued long lasting operation. They inspected and cleaned the entire unit (Glass too). It is all working now and I am anxious to start using it in Later October when it gets colder. I give a full recommendation to Nick and Mike for their service that they provide. It sure is nice to see that small independent operations are still around. :-) .... Thx Nick!
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- Company Response
Thank you for the awesome review Frank. Your 20 year old gas fireplace definitely required a tune up and cleaning. It looks and works great now. Hopefully you have many more good years using it.