Had problem with my fridge. Repairman came out, diagnosed the problem, create repair report, and provided estimate to fix. No problems with the repairman...he was good. Couple of weeks later, after dealing with the manufacturer, I called back MG Services to get repair done. Was told that they didn't want to do it anymore. What??? They basically told me that because they were upset at the manafacturer, they were not willing to do the repair. They told me to find another repair service to fix my problem. So I paid $110 for them to diagnose the problem, but now they don't want to fix it so now I need to pay another service company $$$ for them to do another assessment. That's like bringing your car to a mechanic, have them take it apart, charge you labour to diagnose, then telling you forget I don't want to fix it anymore...sorry. This is how MG Services treats their customers. They are willing to punish and leave their customers up the creek because they had a diagreement with my fridge manufacturer.
- Approximate cost of services:
- $110.00