My water boiler broke about a week ago. After contacting Reliance, they promptly sent over a technician who determined that a specific part needs to be replaced. Since they did not have this part on hand, it had to be ordered and shipped. After 5 days of losing/tracking the package, and no hot water in the meantime, Reliance decided to replace my boiler altogether. Stan Skorka came in to replace the boiler. It took about an hour to remove the old boiler and setup the new one. He was very productive at work, as well as very courteous and respective in my home. I'm extremely satisfied with and appreciative of his service. Overall, although I did have to go a few days without hot water, Reliance Home Comfort did their best to accommodate my problems, replaced my boiler free of charge, as well as compensated me for the inconvenience that I had to endure.
- Approximate cost of services:
- $0.00
- Company Response
We are glad to hear that this issue was resolved Daniel and value your feedback. Thanks for taking the time to share. ~ Rich