Tony Lipari from Halton Hills

I am writing this review to warn the public about Reliance's worry free program and the need to cautious when entering an agreement with this company. In my opinion, the worry free insurance you buy is only worth the expense when you stay with the program for the equipment's useful life or if it breaks down unexpectedly beyond its warranty period. If you move and the buyers of your home do not agree to assume the rental agreement you will naturally be required to buy out the residual value. Reliance does not address this potential issue issue when they come to discuss the advantages of their program. They only focus on the current incentives such as energy program rebates. They also fail to advise you that they mark up the product value by a minimum of 300% and focus only on the aspect that they perform regular maintenance which is covered through rental agreement. I sourced out the products installed (furnace and air conditioner) and they retail for a total of approx $2500. It will cost $8800 to get out of the program.