Like other reviewers on this site, I accept some blame for using this TERRIBLE COMPANY as a repair service without having done my homework in advance. It was a simple repair of a microwave that ballooned to almost $500. The technician broke a part and the company refused to replace for free, and instead attempted to charge us for the part PLUS shipping if we wanted to install ourselves. If you found your way to this review site through researching this the Appliance Guys online, I'm sure the multiple reviews of 0 stars will lead you in a different direction. If not, check out articles by the Star and Hamilton Spectator, reviews on Better Business Bureau, Yelp, etc. They all point to how horrendous this company is to deal with, and the complete lack of customer service. I can't recall having felt this ripped-off ever. If your budget is tight and you are thinking repair is a better way to go than replace, than DO NOT USE THIS COMPANY, or there is a good chance you will OVERPAY FOR THE REPAIR AND STILL HAVE TO REPLACE THE APPLIANCE. There seem to be good repair companies out there who will work quickly, honestly, and to a fair price. This is not one of them.
- Approximate cost of services:
- $300.00