Peter and his crew did a fantastic job in cleaning out my father's garden beds (which had been neglected for several years). They also cleaned up all the hard surfaces as well as trimmed and split several plants. We were very happy with the outcome of the work. Why such a low rating? Well, after being so pleased with the clean-up work, I reached out to Peter to get an idea of how much it would cost to do additional work. There was no reply to my email, and no reply to my follow-up email. I can understand if the company is busy/unable to take on more clients/don't want to do this kind of work. However, out of courtesy, I should have been contacted.
- Company Response
I am very sorry I was not able to respond to you in a timely manner. It is a very busy time of the year for us gardeners, but that's no excuse. The fault is entirely mine and I apologize. I will provide you with some suggestions via email. I do appreciate your comments on our work and it was a pleasure working for you and your father.