Over $2200.00 spent over 14 years for a rental tank. Sprang a leak on June 1/14, called Reliance, for service. Today is June 6/14 still have a leaking tank. I have called Reliance, booked times to have the work done twice, missed a day & a half of work. Called again, to find out why no one showed up again! Still waiting to hear from supervisor (lol). I could have bought 2 tanks and had them installed for the money I've spent. I am curious to hear what they have to say next. I think will be purchasing my own tank and paying for the install. I believe I can provide myself far better customer service!
- Approximate cost of services:
- $2,200.00
- Company Response
I'm very sorry to hear about this experience Loretta and would like to investigate what contributed to this delay. If you could please contact me at rmassingham@reliancecomfort.com I will contact our team in Thunder Bay for review. Thanks in advance. ~ Rich