Reviews

0/10

I used Midland Vanlines contacted Mark Califf after getting 5 different quotes of 3000-5000 dollars. Told Mark how big our home was as well as the size of our family. Also told Mark the amount of belongings we had and what was in the boxes and all our furniture. Mark then purposely under quoted us at 1800 dollars I asked him why so cheap he said and I quote "because your wife is a government employee and we do not just pick up on family we do multiple pickups" so I said if you are sure we will not have to go with UHAUL. After Midland picked up our belongings they told us once everything got to Lethbridge that it would not cost an extra 3500 dollars. I asked why we did not get any weigh scale tickets at all to prove the weight of this arbitrary cost. I also told Steve at this point that he purposely under quoted so that he could in fact extort even more money out of us. We have filed complaints against the BBB Consumer Affairs as well as the Competition Bureau. We are even filing a complaint with the RCMP for fraud and extortion. Please for all who read this do not call these people use UHaul or if you have the money use a more reputable service! Oh by the way we paid before hand and the drivers did not put any amount where it says amount owing so they knew we were under the impression that it would be only 1800 dollars/

Approximate cost of services:
$1,800.00
What could this company do to improve their services?
Be honest for a company that has been in service for 12 years they should be better at quoting
Any advice to offer fellow homeowners facing a similar project?
Call UHAUL!!!!
3 of 3 people found this review helpful.
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