The good folks over at reliance promptly sent a tech over to my home after a call on the weekend. Monday morning the tech showed up at 9 am and by 9:45 he was done. When he left you couldn't tell that he was here other than the fact that a new heater was downstairs. The tech's name was Zack Nunns and he was awesome. He took the time to answer my questions and to walk me through the functions of the heater. He is an asset to the Reliance brand and I will continue to do work with Reliance team moving forward thanks to him.
- Approximate cost of services:
- $0.00
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- Company Response
Thanks so much Mark. We appreciate this feedback and will be sure to share it with the team. Kind regards. ~ Rich