Reviews

10/10

We found few carpenter ants in early January in 2nd floor bathroom. I did a lot of research online and finally located the ant were from the window frame. I placed the bait bought from home depot for a week. But we still see ants in and out. So I called three different top ranking companies and some big companies referred by me friends. Most of them told me they will spray inside your house and guaranteed free service within some period. I don’t have pets but I have a 7 year old kid and I don't want my family exposure to the chemical smell. Joe is the only one who told me that he uses dust instead of spray to kill the nest first, and in early summer he will come again to find the queen nest outside the house, which sounds very professional to me. Last week Joe came over and confirmed the satellite nest and took out the rotten wood under the window then put some dust inside and killed the ants. He suggested that when the window guy comes to replace my window wood frame he will come over again to put some dust on the new frame to prevent ants in. Meanwhile he found one of the roof shingles fell out and he fixed that problem too. This morning he came again and put the dust on the new frame. For his additional visit and work, he didn’t charge me extra. By the way, the cost is very reasonable, compared to the work he has done. I am looking forward to seeing you finding the queen nest this summer. Tips: Based on my research and discussion with Joe, most carpenter ants in the house mean that satellite nest is in the house, most likely in the window /door frame. For the queen nest, it is somewhere outdoor but close to your house. If you want to solve the problem, you should find the queen nest and kill them. Also about spray, not matter how safety it is; you don’t want to live in a chemical environment. So use dust is safer and zero damage of your house. Hope my review will help the people who have carpenter ants problem. Thanks Joe!

Approximate cost of services:
$200.00
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Company Response

Wow, now that was the longest review I've ever had. This job required some carpentry work, insulation removal, a flushing agent and some residual dust. It was evident they were approaching the roof via a pheromone trail and sliding through a gap in some caulking around a lower window. Pheromone trails persist and ants simply follow them to a home. This scenario is the single biggest cause of carpenter ant job failure. Close off the access, remove the trail, and destroy the nest on the outside and positive results will result. There is a lot of work involved in a successful carpenter ant job. Thanks again Joe