Reliance came out to replace tank, made a huge mess and didn't clean it up. They left on friday, and there was problems with water. Had to call them back, they sent another subcontractor who was a gas installer, he had no idea why he was even there. Called reliance back 3 more times, finally 5 days later i get a call from subcontractor telling me they can't get there until Friday to look at their oringal mistake. Reliance is useless! You have no recourse, can't even call another vendor to get it fixed and get reimburshed, have to wait for their "approved" contractors...horrible service!
- Approximate cost of services:
- $1.00
- Company Response
This is very disappointing news Michaeal and I would like to investigate what led to this poor experience. Please contact me with more information at rmassingham@reliancecomfort.com. Thank you. ~ Rich