Reviews

10/10

I had Brock come to my home for an estimate which turned into a deposit that very night. We opted for a triple pane casement window for our bathroom, which insulates the room without having to put drapes or blinds. It was a custom made window so it took some time to be ordered and manufactured but still arrived earlier than or sales rep Bill gave for an estimated time line. As soon as the window was available customer service called to arrange the installation. Our installer showed up (early) and dropped runners throughout my home to protect my floors. Kamar is a really happy person who works hard, polite, and efficient. Asking right before he started if the window was still where I wanted it before cutting into the wall. From arrival at 9am he was out of my driveway by noon (he even closed my gate and picked up the debris). He even went over my invoice with me to ensure I received the product I ordered and all items were accounted for and installed. He dropped by 3 days after the install to shave down the insulation at the frame of the window to ensure a finishing touch. This is a company you want to invest in for service, you defiantly get what you pay for and won't regret it.

Approximate cost of services:
$2,100.00
1 of 2 people found this review helpful.
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Company Response

Hi there Yenn! Thank you for choosing Brock Doors & Windows. We're very pleased to hear of your overall satisfaction with our products and services, we work very hard to ensure we're providing exceptional workmanship from beginning to end. Thank you for recognizing Bill & Kemar for their combined professionalism, we also very much so appreciate your mentions of Kemars courteousness & friendly demeanour.

Thank you so much Yenn, it truly means a lot to hear of your complete satisfaction & high recommendation of our company!

Please never hesitate to contact us in the future, all the best!

10/10

I was pleasantly surprised at the amount of care and prompt customer service I received from start to finish with my move. My sales rep Perry was very professional and experienced which brought a comfort level much appreciated at a stressful time. His assistant Jennifer is a contact who will tell you key insights to prepare you on your move. I recommend this company for their unique customer service for anyone needing a stress free relocation for their business. We were up and running on Monday morning as promised! My movers were all in uniform and a very happy bunch that were so professional. Try them, you will not be let down!

Approximate cost of services:
$8,000.00
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