Bruce and Cecilia in Brampton

A few weeks ago I contacted Boris at Cozy World to inquire about a tankless water heater. Our old water heater had sprung a leak and we needed to act quickly. Boris gave us an estimate and advice on government rebates/incentives and some contacts for an Energy Audit which would help us qualify. This was all very helpful and the fact that Cozy World also sells the most energy efficient Tankless Water heater that I could find (Navien - 98% efficient) convinced me that I should give them a try. We got the energy audit and Boris came around within a day to give us a quote and some ideas on where to install etc. His quote was very competetive (I did get quotes from 2 other companies) but his sales presentation was more like sitting down with a neighbour and discussing the possibilities. There was no pressure and I can't emphasize enough how easy it was to deal with him. We ordered the heater. The Cozy World crew came within the week and did a very professional installation. The guys were very quick and considerate and cleaned up when they were done. Although I didn't catch their names, I want to thank them for a job well done. I can highly recommend Cozy World.