Reviews

10/10

We built our home 24 years ago and decided to add a small sunroom off of the family room. The floor in the family room was a wax finish 3/4" oak plank with a deep V grroove on all four sides in an alternating pattern of 6", 3" and 4". I wanted to carry the same flooring into the sunroom seamlessly. I found out that the floor was unavailable as it was discontinued 23 years ago. I was given many options by various flooring stores including ripping out the family room floor (did not want to do - very old,rustic look with a great patina) or going for something completely different as trying to get something similar would look like a bad match (they no longer do deep V groove either). I was told that a custom floor would be too expensive (especially since the room was only 160 sq ft). I looked for months at many sites on line and went to many stores and could not find what I was looking for. My LAST store to visit was Floors Direct North. It was a very busy day but Jeannie spent a great amount of time with me showing many options - none were perfect. Then Jeannie suggested a custom floor - she took all the details and got back to me a few days later with the amazing news that the mill that her company used could make the floor with the same specs at a very good price (cheaper than pre-made I was looking at!). Sounded too good to be true! The floor looks fantastic! The floor went down easily and very difficult to tell the transition from the family room to the sunroom (second picture). Better match than I thought possible! My contractor could not believe the match, the quality or the price. Anyone who has seen it cannot believe it. Highly recommend you go here first! SO GLAD I FOUND FLOORS DIRECT NORTH AND JEANNIE! Wishing you all a wonderful 2014! Lorretta

Approximate cost of services:
$1,500.00
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Company Response

Loretta, I know you were very happy with your floor but I'm not sure if you realize how genuinely thrilled I was that it turned out so amazingly well. Custom work is never easy especially, different sized boards, deep v groove and a specific finish but making our customers happy is what we're all about. I also really appreciate the very nice review. It means a lot. Thank you.
Kind regards
Jeannie