T from Mississauga

We moved a 4 bd average size house to a new location 1 hour away. They sent a medium to small sized truck for the job...this was problem # 1. The truck did not hold all of our belongings, requiring a second trip to be added otherwise half of our stuff would have been left behind. The company did not assess or view the house before assigning a truck for the job. Due to this, the total move with the two trips took 23 hours! This was with 3 movers from the company doing the job! Problem #2 had to do with the items left behind even after the 2 trips. There was no communication and really bad attitudes regarding some of the belongings that the company did not want to pack...this was because during the second move, it was going on 10-15 hours and the movers were tired. (try choosing a different career then next time...) Problem #3...once at the new house after the second trip, the older of the 3 movers, who spoke no english...only some type of Czech or Russian language, used our brand new bathroom. He complained that the flush would not work. Turns out he clogged the brand new toilet with some type of diarrhea!! Then after that all three movers proceeded to use our side yard and driveway as their place to urinate! Overall, this company used movers who were disgusting which makes the company seem to not care about professionalism or good service. In their attempt to keep costs and overheads low, they hire people looking for work who are not skilled, trained or capable...not thinking about how this affects their brand image, service quality or customers. I would choose a more reputable company in the future next time! Read more: http://www.mymovingreviews.com/reviews.php?action=add&step=preview#ixzz2oKPJfiHK