An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I am writing this letter regarding Backyard Getaways who just recently built a pool for my home. I could not be happier with the quality of work done by this company. I had heard all of the horror stories regarding pool companies, and talked to several other contractors/pool builders, before deciding on going with Backyard Getaways. My wife and I were sure we were going to use another company until we met John Petrocelli and saw the incredible results of his efforts. The night we signed the contract, we asked how long this process would take; we were told three - four weeks from dig. Four weeks later, once all landscape was completed our pool was filled and running. That is unheard of! Construction always takes longer than what is estimated—not ours—right on schedule! In our estimation, there is no comparison! Everything was done swiftly and accurately. Whatever I was told would happen, happened. There were no surprises. All who had a part of our construction were very friendly and seemed to care about leaving the construction area clean and orderly. If I ever had a question or concern, it was answered promptly. I never felt any sort of regret with hiring of Backyard Getaways in this entire process—always had great support and comfort knowing all would be done and done properly. I had a bit of anxiety thinking this pool construction would cause some grief with the neighbors, inconveniences, and the mess. But it turned out to be a great, clean, well organized project. Would I recommend them? Without a moment’s hesitation! Thank you! Thank you! Thank you! You are the best! A job well done.