Reviews

10/10

Amazing service from start to finish! We hired Joe and crew from JR Windows & Doors to quote and install a new 14' garage door. From the initial visit for quote thru to the installation the service was excellent. Knowledgeable, professional and we love the completely new look it's given the front of our home. We'll definately have them back in for our upcoming window reno project.

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Company Response

Thank you for trusting us with your home. It was a pleasure working with you.

2/10

We have, in 2013, hired Mike to handle three jobs in our home. Job #1 Main floor reno January 2013 Scope: overlay hardwood flooring, knocking out of walls, installation of trim, drywall, painting, sanding, electrical work, etc that goes along with the scope On this job we would score the company a 7 or 8 out of 10 Issues: late to timeline, not all of the agreed upon work was completed quality of work, additional costs added on top of quoted costs, damage during reno, police complaints from neighbours due to middle of the night work during last 48 hours to deadline. To date some of the smaller details of the job did not ever get completed. Job #2 Basement reno - repair after storm/flood damage – July/Aug 2013 Scope – replace drywall, carpeting removed by flood damage insurance company contractors & paint On this job we would score the company a 6 out of 10 Issues: late to original timeline, damage to household items moved around during work, mess not cleaned up each time they were in working and tracked thru other areas of the home, work had to be redone/not square At the same time as the basement reno – we have the company quote for Job #3 – build & install a bar in basement Scope: build a bar off-site to spec, bring in and install, install flooring in behind, bar sink, and some other basement trim work at same time as install On this job we would score the company a 0 out of 10 Issues: quote receipted, timeline for completion agreed upon, deposit provided. Company never responded to multiple requests to view progress of the bar assembly (which was being done off-site). Company never responded to multiple requests for updated timeline. Agreed on timeline has passed and company has not responded to multiple requests for follow up, new timeline and/or refund of the deposit amount paid for the job which has never been started nor completed The quality of work from this contractor has continued to go downhill with each subsequent job. Overall rating a 3 out of 10

3 of 3 people found this review helpful.
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