Reviews

10/10

Rene and his staff were always professional and courteous. They provide professional advice while working towards meeting unique desires given unique spaces. My family and I felt safe and comfortable welcoming Rene and his staff daily as they completed our work. Royal basements work towards ensuring complete satisfaction while using quality materials and craftsmanship. His (and his staff's) experience is demonstrated in the work they do, their professional demeanour and respect for their craft. I will certainly call them back for other projects and recommend them to anyone else.

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Company Response

Hi Christian,

Thank you so much for your review! This helps us a great deal as it demonstrates our commitment and personality. We are also very glad that we were able to bring you complete satisfaction for your project. We would be honoured to serve you again in the future.

Royal Basements Inc.

0/10

mistakes everywhere and I'm still paying for it. several things not done to code. the city sent a complaint and Milton hydro had to shut off my hrv because it wasn't installed to code. I called Joe to complain and he started yelling at me. I'm getting someone to fix the thermostat that wasn't installed correctly.

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Company Response

I'm very sorry to hear of this frustrating experience and would like to learn more if possible. I would appreciate more information so that we can investigate this and better understand the breakdown here. Please contact Cheryl info@spectrumenergyhvac.ca