Reviews

8/10

Freeze, thaw,freeze caused the snow on roof to become ice in areas. Patch of ice slid forward on to the eavestrough. The weight of ice caused eavestrough to pull away from facia. Called Avenue Road Roofing, talked to pleasant lady, she said she would send someone out to give estimate (no charge!). Another company I talked to said there would be a charge of $149.00. Next day Tyson Froese came to the house, told me how much, and what had to be done. Luckily it was the lesser of all evils, just re-attaching eavestrough. Honest assessment. Kas Tobin- Supervisor- looked after our repair. He was professional in his work, the troughs are well secured, and looking forward to the next rain.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Thomas, thank you for your review. We appreciate the feedback.
If there was anything we could of improved on please let me know.
cynthiap@avenueroadroofing.com.
We strive for excellence in servicing our customers.
Thank you,

10/10

Toilet leak- thought it was the wax ring. Plumber Rick Phillips investigated and discovered the tank to bowl gasket had deteriorated. Toilet was 4 years old made by Foremost. Parts no longer seem readily available. Anyway we bought a new toilet, removed the old one and voila-everything is back to normal. Our plumber Rick Phillips was a nice experience. He is knowlegable friendly and not afraid to get hands dirty. Anymore plumbing issues, we will definitely be asking for Rick.

Approximate cost of services:
$350.00
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Company Response

Hello Tom and thank you for sharing your positive experience with Mr Rooter and our technician Rick. We are happy to hear that you received excellent service that you deserve. We like to make sure that everything is done right and the only thing left dirty was Rick's hands!! Thank you for choosing Mr Rooter and have a great day!