Reviews

10/10

Jason, the project manager responded immediately to my request for proposal and any questions I had along the way. The crew who performed the job was fantastic, worked hard all day at some points in the rain. Clean-up was thorough. A job well done.

Approximate cost of services:
$1,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Jeremy, I'm very glad you are happy with the work. It was a pleasure work on the project. We appreciate the positive review.

0/10

** WARNING ** Do not do business with Home Pro Exterior Services. I have just had the worst experience dealing with this company over the past three weeks. They up-sold me on a Groupon and suckered me in to installing a new chimney cap. I would have been satisfied with my decision, paying a premium for the convenience of having it done. However, two days later the cap blew clean off the chimney and crashed down on my driveway. I placed 3 calls in to their dispatch service over a week. Finally someone called me back and scheduled an appointment to have the work repaired. The appointment window came and no one showed. When I inquired with Scott, the owner of the Home Pro Exterior Services over email, he claimed that there was too much rain to do the work (not at all true), and that he placed a call earlier in the day to tell me they weren't going to make it (not at all true). Scott then offered to have another appointment set up for someone else to come by and repair the work, but then no one called to follow-up. I've placed 7 calls in to their dispatch service to try and put some closure to this mess. No one has called me back from Home Pro Exterior Services. Stay away... stay far away from these clowns.

Approximate cost of services:
$170.00
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