Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This is a short note of commendation for the service that I received from Michael Badgely at the Arrow Road store during and after my recent furniture purchases from Arrow Furniture. Michael's level of sales and customer service is second to none. He was extremely professional, courteous and helpful, and more importantly, not pushy, while my son and I looked for various pieces to refurnish our house. After the purchase was made, Michael sent a handwritten note of thanks to me; something I have only experienced on one other occasion and what I consider, a wonderful gesture . On the delivery date Michael called as soon as the store opened to ensure that the delivery went without a hitch. Again, I was impressed, especially since I was receiving delivery from another store on the same day and never heard from that salesman again even though I had problems with the delivery - another story, another time! I have referred many people to Michael, even strangers in another furniture store, and will continue to do so whenever I get a chance. Best Regards, Jeanette

Approximate cost of services:
$5,500.00
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Company Response

Thanks Jeanette! We're so glad that Michael was able to help you in such a professional manner. He is an extremely 'hands on' salesperson who always likes to make sure all his customers are as satisfied as possible. Thank you again for your business. Michael Monchis - Sales Manager