Do not hire this company. The cleaners left the house after only 2.25 hours even though we had contracted for a minimum of 3 hours. The job was not finished - light switches were still dirty, some kitchen cupboards had been cleaned and other not, the stove and dishwasher were not cleaned. I telephoned the office twice on the day of the service and sent 3 emails. They did not reply to any of them. I finally got someone on the phone more than 72 hours after the fact and was promised a return phone cal today. I did send them photos showing the dirty kitchen cupboards and appliances at their request. They did not call but sent an email stating that they were sorry that the cleaning job was not up to my standards and offering a free 30 minutes of cleaning!!
- Approximate cost of services:
- $170.00
- What could this company do to improve their services?
- Deliver the service promised and be more proactive as far as customer service is concerned.
- Any advice to offer fellow homeowners facing a similar project?
- Hire another company. Do not hire Maid Day.