Gary Parker from Burlington

Shipton's has been our supplier of services relating to heating and cooling for over thirty years. We had them install one of the earlier high efficiency furnaces and it turned out to be a nightmare. However the staff and management at Shipton's stood behind the product and responded to our every crisis until we were satisfied with the units reliability. During the many service calls that were involved we became part of the "Shipton family" and were on a first name basis with most of the staff. The kind of support we received earned our loyalty to this company. We have since had a new furnace and a/c unit installed and were very satisfied with the cost and expertise of both installations. More recently our regular service was done by John Liddle who is one of the new technicians. John was not only thorough and helpful but also typical of the personable staff we have come to expect at Shiptons. We followed up ur regular service with the first duct cleaning our home has ever had - it was a challenging job! Patrick went to extra effort to deal with 60 years of dust and debris and did an excellent job at a competitive price. In a world increasingly dominated with faceless mega companies it's a good feeling to deal with a family owned company that still believes that personal relationships are important. I highly recommend this company to any consumer looking for products and service in heating and ventilating business.