Shipton's Heating & Cooling Ltd

Heating & Air Conditioning
141 Kenilworth Ave North Hamilton ON L8H 4R8
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Heating & Air Conditioning
Shipton's Heating & Cooling Ltd
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85%

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Reviews by rating (past 12 months)

Reviews for Shipton's Heating & Cooling Ltd

Average customer rating:
8.5 10 (107 reviews)

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David Berger
David Berger
1 review Hamilton, ON
10/10

Always reliable, literally the best company I have ever dealt with

I cannot express how amazing it is to deal with patient, knowledgeable and friendly people. Besides having Shiptons install a AC unit in a very tricky location, I have several occasions to call Shiptons after hours for emergency service. Every time I have been blown away by the customer experience. Service members are never in a rush or dismissive and they genuinely seem to care about your well being. I will continue to use and recommend Shiptons no matter where I move.

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Carol
Carol
1 review Hamilton, ON
10/10

Service plan

I’m on the service plan so I have them look at my furnace and air conditioner for maintenance once a year as well there are some discounts on services. I found this to be cost-effective and it’s helpful if there’s ever a problem. The technician was really good , very thorough and explained everything thoroughly which I appreciated. The service plan is also good in the event you have an emergency with your furnace in winter the members usually take priority in terms of service calls.

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Company Response

Thanks so much for the great review and feedback! We're so happy that you're happy!

southcote340 in Hamilton
southcote340 in Hamilton
0 reviews Hamilton, ON
10/10

Furnace

Serviceman performed annual maintenance as well replaced the filter.
He was very professional and very courteous.

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Company Response

Thanks so much for the review and your business! Please don't hesitate to contact us if you need anything in the future :)

Meri57 in Hamilton
Meri57 in Hamilton
0 reviews , ON
10/10

Furnace Fix

Ralph was a hero! He wouldn't stop fixing the problem because he wouldn't leave my 88 year old mother in the cold!
Thank you Ralph!

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Company Response

Thanks so much for the great review!! We're so happy to hear that Ralph was able to help your mother with her heating problems. Please don't hesitate to contact us if you need anything in the future :)

PHIL for JJ the home owner
PHIL for JJ the home owner
1 review Hamilton, ON
10/10

Oil Furnace Tune-up and Inspection

Excellent service over the last 3 years! On time as scheduled and professional. This work is required to maintain home insurance and safety and we have a service policy with Shiptons. Thanks

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Company Response

Thanks so much for the great review! We're so happy that you're happy! :)

Mike in Hamilton
Mike in Hamilton
1 review Hamilton, ON
10/10

FURNACE FALL MAINTENANCE

Nelson attended promptly at 0800hrs and proceeded to go over my furnace ( Shipton install in Nov. 2018 ) and was very meticulous and professional. The peace of mind of getting regular maintenance makes for problem free winters. This company is on the ball in regards to customer satisfaction.

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Company Response

Thanks so much for the great review and feedback! It means so much to us!

Private User
Private User
Private User reviews Toronto, ON
10/10

Duct Cleaning

Had a great experience with having our ducts cleaned. Our service tech William was friendly, efficient and knowledgable. We are very pleased with the service we received from Shiptons. Thanks so much!

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Company Response

Thanks so much for the great review! We're so happy that you are happy with our duct cleaning service! Please don't hesitate to contact us if you need anything in the future.

Miles in Hamilton
Miles in Hamilton
0 reviews Hamilton, ON
10/10

Furnace Maintence

I called in the AM, as my furnace stopped blowing hot air. The company accommodated my work hours and came after I came home from work, on time exactly as discussed. Justin, my tech was amazing. Friendly, knowledgeable, professional. He found the issue, fixed it. He then further checked my furnace for other possible issues, tested my CO2 exhaust and made sure everything was ok. I signed up for their monthly maintenance plan so then will check my AC and furnace going forward before issues pop up. 100% happy with Justin and strongly recommend him. I definitely want him taking care of my home HVAC issues going forward!!!

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Company Response

Thanks so much for the great review! Please don't hesitate to contact us if you need anything in the future!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Installation

Installed a UV filter
Very fast, very pleasant and very efficient
I had no issues with cleaning up
We are in difficult times. The technician kept his distance and was wearing gloves and covers on his shoes
Highly recommended

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Company Response

Thanks so much for sharing your experience and leaving a great review! Please don't hesitate to contact us if you need anything in the future :)

joshk in Hamilton
joshk in Hamilton
1 review Hamilton, ON
0/10

Worst service ever

This is my first review of two reviews. The first cost me $300.

Almost a year ago I had them come over because my furnace was making a clicking sound. I also asked if they could look at hooking up my air humidifier unit on the side of the furnace. No problem the lady said. After 3 hours and a phone call form the wife who said the lady was panicking after telling her that the furnace my be wrecked, the lady went and called her boss. After another hour it was fixed.

This is my second review. I was quote $3000 and did not pay.

Because I was sold on a service warranty package from my first purchase, I called them again. Bad idea.

A person that I thought was a tech showed up, and pitched my wife on purchasing a new furnace. She called concerned and we called a friend of a friend who does HVAC for a second opinion. Our friend replaced the fan and it cost me a total of $200 for the fix.

Shame on you Shiptons.

1 of 1 people found this review helpful.
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Company Response

We're very sorry to hear you had a poor experience dealing with our company. We'd love to rectify the situation! Please contact 905-549-4616 and ask to speak to management.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shipton's Heating & Cooling Ltd

Shipton's Heating & Cooling is the oldest family owned and operated heating and air conditioning contractor in Canada. We are now celebrating our 95th year of providing total home comfort. We have built a reputation over the last 95 years on Highest quality, true value and fastest service. We offer Installation, Maintenance and repair on Furnaces, Air Conditioners, Boilers, Water Heaters, Fireplaces, Gas Line Installations, HRV'S, Humidifiers, Hepa air cleaners and provide Duct Cleaning and Indoor Air Testing for all residential and light commercial applications. 2 Year 100% Money Back - Satisfaction Guaranteed!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Boilers, Air Conditioners, Water Heaters, Firepalces, Gas Line Installation, HRV'S, Air Cleaners, UV Light purifiers, Humidifiers
SERVICES
Furnace and Air Conditioner Installation, Inspection, Maintenance and Repair. Boiler Installation, Maintenance and Repair. Water Heater Installation, Repair and Rentals. Fireplace Installation, Repair and Maintenance. Duct Cleaning. Home Comfort Protection Plans. Indoor Air Quality Testing.
BRANDS
Coleman, York, Bryant, Goodman, Weil-Mclain, Fujitsu, White Rodgers, Greentek, Reznor, Schwank, Aprilaire, Sanuvox
WEBSITE
http://www.shiptons.ca
YEAR ESTABLISHED
1924
NUMBER OF EMPLOYEES
30
LICENSES
Technical Standards and Safety Authority (TSSA). Certificate # R00224
MEMBERSHIPS
HRAI, CFIB, Hamilton and Stoney Creek Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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