Was very pleased overall with Bullet Proof's integrity in the quote process and the quality of the installation. We replaced our furnace and AC late summer 2017, and the quote process with Doug was excellent - honest, straightforward, and no pressure. Their pricing for Goodman equipment was better than comparable quotes from other companies. Doug also coordinated the energy audit process for us as we were in the midst of other home repairs that qualified us for two different rebates. On the installation day, the technicians were on time, friendly, efficient, and tidy. They tested everything and configured the new system to our existing Nest thermostat. The only hiccup in the entire process wasn't under their direct control - it was the energy audit process which took several months to complete. When we contacted the Bullet Proof a few months after the installation, they were very responsive and followed up with the audit company directly. Ultimately it seems the issue was with Enbridge, and perhaps the auditor. I appreciate Bullet Proof intervening on our behalf. I would use Bullet Proof again and recommend them.
- Approximate cost of services:
- $7,000.00