Seth from Toronto

I would like to say that Windows by Installer surpassed all my expectations for this project. There are a few things that carry a lot of weight with me and they managed to hit all of those goals perfectly. Pre-installation: Oleg was very responsive to my request for a quote as well as very professional. This may sound like a "should happen" situation, but there were a few contractors that never called me back. He took his time despite being obviously busy to explain our options and get a timely quote. We ended up choosing a middle of the line windows that fell within our budget. During the wait time for ordering Oleg gladly accepted my calls and let me know that status of my window order. After a few weeks of waiting he reached out to me for scheduling and worked us into the schedule. Installation: On installation day Oleg and his crew arrived at the allotted time, ready to go, and got to work right away. All the major surfaces were covered in plastic and they covered surfaces where they had major foot traffic. They worked efficiently and for all intents and purposes non-stop until the afternoon to complete the job. They even took the extra step to paint our exterior trim for the windows. During the installation the crew was constantly cleaning up after themselves. By the end of the day all they had to do was vacuum, which they did, and clean the glass on the windows. Overall, what did I like about them? Responsiveness Knowledge Cleanliness Professionalism